Support

Help with OfficePulse, and how to reach a human.

Contact us

Email support@officepulse.app and we'll get back to you. If you're reporting something that looks wrong, telling us the month and the figure you expected makes it much quicker to track down.

Common questions

How is my attendance percentage worked out?

It's your office days divided by your business days for the month. Business days exclude weekends, public holidays for your state, and any day you logged as annual or sick leave — so taking leave never counts against you.

My public holidays look wrong.

Check your state or territory under Settings — holidays are applied per state. If it's set correctly and a date is still missing, email us and we'll add it.

Why didn't my colour theme carry over to my phone?

Light/dark mode and colour themes are saved on the device you set them on, not to your account, so each device keeps its own look. Everything else — your target, state, and attendance history — follows your account everywhere.

I never got my confirmation email.

Check your spam folder first. If it's not there, wait a few minutes before trying again — signing up repeatedly slows delivery down rather than speeding it up. Still nothing? Email us and we'll confirm your account manually.

How do I get my data out?

Settings → Export your data will download your attendance as a CSV, up to 12 months at a time. It opens in Excel or Google Sheets.

How do I delete my account?

Settings → Delete account. It removes your account and all of your attendance data straight away, and can't be undone — so export first if you want a copy.

Privacy

Our privacy policy covers what we store and how to remove it.